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ARQ Group Awarded AWS Cloud Migration Competency

ARQ Group Awarded AWS Cloud Migration Competency

ARQ Group Awarded AWS Cloud Migration Competency.

ARQ Group has been recognised as one of Amazon Web Service’s trusted cloud migration partners and amongst a select few Australian companies holding AWS’ Cloud Migration Competency.

ARQ Group has been working with AWS on cloud migrations since 2013, designing processes optimised and tightly aligned to AWS best practices. This recent competency is a testament to ARQ Group’s success in continually raising the bar for full stack migrations and optimisations.

ARQ Group is Australia’s full stack partner of choice with AWS capability competency in managed services, consultancy, mobile, data and analytics, and now – cloud migrations.   

The AWS Migration Competency is highly coveted by digital transformation agencies, demonstrating AWS has tested and validated a company’s processes, practices and outcomes. AWS awards competency when satisfied cloud migrations by partner organisation’s offer best-in-class value for customers.

The Coffee Club’s migration earlier this year is just one example of delivering excellence in migration to the AWS Cloud. ARQ migrated the majority of Coffee Club’s data and processes from a physically constrained data centre with multiple manual processes. The cloud migration unlocked access to a suite of industry-leading data and analytics options offering leaders a deeper understanding of the business, their customers, and the sharpening of data-driven decision making.

Tristan Sternson, ARQ Group’s CEO said,

“This has been a challenging year for many Australian businesses, but also a major wake up call for all business leaders to take full advantage of cloud technologies.

“With approximately 43% of Australia’s businesses in the cloud, there’s an abundance of untapped opportunity to accelerate digital transformation – but more importantly – it’s no longer sustainable for many businesses to simply consider ‘if’ they should migrate to the cloud, but ‘when’. I would urge all business leaders, not just CIOs and tech workers, to consider cloud in their 2021 digital strategy.

“As one of Australia’s first AWS Premium Consulting Partners, and for over 7 years, we have delivered best practice in cloud, data, digital and AI. Achieving this major milestone with AWS migrations competency is just another step in our commitment to helping Australia’s businesses take full advantage of cloud technologies, unlocking new data insights and customer centric applications.”

Steve McCormick, ARQ Group’s Chief Customer Architect, leads the company’s cloud migrations team and said,

“The competency was a key part, demonstrating ARQ Group’s excellence in all aspects of digital transformation.

“I’m immensely proud of my team for the hard work they’ve contributed over the years, for ARQ Group to be recognised as a leading Australian cloud migration specialist by AWS. Cloud migrations are just one part of many that we provide customers.

“COVID-19 has changed the way business leaders think about their businesses, witnessing years of digital progress accomplished in just a few months. As Australia’s leading digital provider, customer capabilities extend to full-service digital experiences, web and app development, and AI and machine learning solutions.

“Many of these innovative, data intensive solutions ARQ offer customers are cloud-based, so our new AWS competency is a real feather in our cap.

“Getting cloud migration done right is crucial to long-term business success. I firmly believe businesses should insist on the best in the business for crucial IT projects. AWS competency helps achieve this.”

"ARQ Group has demonstrated the highest level of specialisation, deep AWS technical expertise, and proven customer success and we congratulate the team on their achievement of the AWS Migration Competency. We are excited to work with ARQ Group as they continue to help customers across Australia migrate applications and legacy infrastructure to AWS, unlocking the power of data and machine learning to deliver business-led outcomes."

One of Australia’s Most Award Winning Consulting Partners

In 2020 ARQ Group was named AWS’s Social Impact Partner of the Year for their work building the highly scalable NSW RFS Fires Near Me App – the first time this award has been presented. ARQ Group has presented multiple times at AWS’ global conference Re:Invent and won AWS Innovation Partner of the Year in 2018 for ANZ and APAC.

ARQ Group is one of Australia’s most awarded AWS Premium Consulting Partners, and holds numerous partner qualifications, including:

  • Premier Consulting Partner
  • Managed Service Provider Partner
  • Data Competency Partner (only Australian holder)
  • Marketing and Commerce Competency
  • Public Sector Channel Partner
  • Mobile Competency Partners
  • Immersion Day Competency
  • Migration Competency
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Helping Australians Get Back to Work

Helping Australians

Get Back to Work

ARQ Group Helping Australians Get Back to Work

The National Careers Institute has launched the Your Career digital platform to provide clear and simple information to help people of all ages and circumstances plan and manage their careers. 

As part of the project, ARQ Group, Australia’s leading digital provider, helped design and build the digital platform which brings together career advice and other information from a multitude of sources to create a one stop shop for those looking to find a job or undertake a career change.

The role of the Your Career is to:

  • Help people find clear careers information and advice
  • Create a single trusted source of careers information
  • Curate and publish transparent employment and education data
  • Strengthen careers information and research through collaboration

Amanda Milin, ARQ Group’s Director – Government and project lead said it was a key part of the Australian Government’s response to the economic impacts of COVID-19.

“We’re immensely proud of this digital platform which ARQ Group has designed and built in collaboration with the National Careers Institute. Your Career provides an end to end solution and is redefining how the Australian Government interacts with job seekers and those looking for a career change.

“COVID-19 has changed the job market and many people have spent time reconsidering their career paths. That’s why it is so important they have access to the right information to make informed decisions.

“Your Career is a one-stop-shop, and by utilising our expertise in building user-friendly digital platforms, we are making sure people have easy access to the information they need.

“It has been a significant undertaking and I am so proud of the entire team at ARQ Group who have made this a reality. Whether we are working with a major corporation, a new enterprise, or a government entity, we are driven by our goal to make a positive impact. Your Career will benefit tens of thousands of Australians for years to come,” Amanda Milin said.

Minister for Employment, Skills, Small and Family Business, Senator the Hon. Michaelia Cash, said this website will serve as Australia’s authoritative source of careers information.

“As we deal with COVID-19 and the impact on the economy, everyone should have access to reliable and accurate labour market data, and information on the skilling or re-training options available to them.

“To do that, we need to ensure everyone has access to information about how to transfer their skills to jobs in demand, upskill, retrain or start to plan for their longer-term goals,” Minister Cash said.

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AWS APN Awards 2020 Winner

AWS APN Awards 2020 Winner

ARQ Group wins Social Impact Partner of the Year Award at Amazon Web Services’ (AWS) annual Amazon Partner Network (APN) AUNZ Awards. 

ARQ was named AWS’s Social Impact Partner of the Year in recognition of its Fires Near Me mobile app. The digital innovation provides a critical service to millions of Australians during bushfire season, changing the way the public and authorities respond to bushfires, while saving lives and protecting property. 

On its busiest day the app supported more than 700,000 active users and sent more than 12 million notifications within six-hours. Throughout the bushfire season the app served over 500 million sessions, with more than 1.9 million individual watch zones created.

The APN awards recognise Amazon’s top performing partners across Australia and New Zealand who have helped customers build business-critical solutions and drive innovation in the AWS Cloud. Winners demonstrated how they pushed boundaries in technical capability and innovation by delivering positive impacts for customers.

Speaking on the winners, award host and AWS ANZ channel chief Davinia Simon said,

“Earlier this year we had a real challenge around bushfires. The Fires Near Me app changed the way consumers were accessing information about the fires in Australia. ARQ Group were able to deploy that solution to production in a matter of weeks.”

ARQ Group CEO, Tristan Sternson said,

“That given the scale of bushfires over the 2019/20 summer period, the app played an important role in protecting brave firefighters and those impacted.

 “I’m incredibly proud of the team at ARQ that developed the Fires Near Me app. Australia should be looking to invest more heavily in digital infrastructure and the Fires Near Me app is the perfect example of how digital solutions can be rolled out quickly, cost effectively, and can save lives in emergency situations.

“I’m particularly proud as this technical award for the Fires Near Me app comes less than a week after the app won a Good Design Award – Australia’s highest honour for design and innovation – in recognition of innovation, positive social impact and functional design.

“This has been a transformative year for ARQ Group with the COVID-19 pandemic prioritising business leaders’ focus on the importance of building robust technical solutions for tangible business impacts. We’re proud to be working with AWS and other partners delivering digital solutions that make a positive impact for our customers. 

“We’re 100% onshore, proudly Australian owned and operated, and growing quickly. ARQ’s the name behind many of Australia’s most loved household brands and government projects. We’re passionate about leveraging technology to solve organisational challenges – both public and private – no matter how complex.”  

In early September the Fires Near Me app won the Good Design Awards Social Impact gong and was highly praised by the deciding Jury. The Good Design Award is one of the oldest and most prestigious international design awards, which has been promoting excellence in design and innovation since 1958. 

Google Play and iOS
The Fires Near Me app is available for free download on the Google Play and iOS app stores with a national fires monitoring service within the app coming soon. 
View the full case study below
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Good Design Awards 2020 Winners

Good Design Awards 2020 Winners

Congratulations to NSW Rural Fire Services and First State Super – proud winners of Australia’s peak international design awards – the highest honour for design and innovation in the country: Good Design Award®.

Built by ARQ, NSW Rural Fire Services Fires Near Me app and First State Super’s mobile app take home the coveted Good Design Awards in the categories: 

1. Social Impact
NSW Rural Fire Service Fires Near Me app received a prestigious Good Design Award Winner Accolade in the Social Impact category in recognition for outstanding design and innovation. Real-time fire tracking with live alerts down to the smallest active ember. Digital solutions saving homes and lives. ARQ Group’s Fires Near Me app built for NSW Rural Fire Services provides Aussies a navigational beacon of digital light amidst the darkness of smoke from the raging infernos in one of Australia’s worst natural disasters.

2. Digital Design
First State Super’s app for members received the Good Design Award Winner Accolade in the Digital Design category for recognition of outstanding design and innovation in the superannuation industry. A first-of-its-kind superannuation app engineered backwards. An app built by members, for members. Traditional design is typically driven by business needs first and characteristically features heavy.

But doing normal things achieves normal results. So we turned the approach upside down. We threw away the rule book and started from scratch. Months invested interviewing the people that matter: members. We asked them what they want. We studied their digital lifestyles and prioritised how they chose to interact with their superannuation fund. Customer-centricity from the bottom-up – on their terms. The results shaped the design process – and for our troubles – the app has won several design awards for a simple, practical and intuitive customer experience including ‘Gold in Digital – New Service or Application’ at the Sydney Design Awards.

Good Design Australia is one of the oldest and most prestigious international design awards in the world, promoting excellence in design and innovation since 1958.

The competition was fierce. We competed against 835 design projects judged across 11 specific design disciplines; spanning 28 categories. Meticulously scrutinised by more than 55 Good Design Award® Jurors, evaluating entries according to a strict set of design criteria covering ‘good design’, ‘design innovation’ and ‘design impact’. To win, our tech solution needed to demonstrate excellence in good design and convince the Jury our innovation is worthy of recognition.

 

The Good Design Award® Jury praised NSW Rural Fire Service Fires Near Me app, commenting:

“A very thoughtful and technologically appropriate solution to the real and ever present danger of bushfires in Australia. The positive benefits of the app are clearly evident and presents a highly functional solution to the problem of communicating the location and movement of fires quickly.”

For our winning digital design for First State Super’s members app, the Jury said: 

“This is a solid app out there making a difference. Great attention paid to those rare-but-significant moments in the relationship between a person and their superannuation. Beautifully executed, well thought through and extremely useful. Nicely resolved visuals, well-executed visual hierarchy of information and typography. The jury was impressed with comprehensive co-design process. This entry is great reflection of how Superannuation is a category where good design can really make an important difference to the customer outcome.” 

Dr. Brandon Gien, CEO of Good Design Australia said: 

“Australia’s Good Design Award is more than a symbol of design excellence – it represents the hard work and dedication towards an innovative outcome that will ultimately make our lives better. These projects showcase the shear brilliance of design and the potential it has to improve our world.” 

 

First State Super

Humble When You’re Hot – The Real Heroes
And while the awards, accolades and the 571 technical certifications we’ve amassed are nice to have – it’s never about us. The real heroes (and true winners) are our customers who enhance the lives of their customers through innovations in technology, making life easier and convenient. 
We delight in the awards, as they serve as confirmation of our consistent ability to deliver an industry-vetted calibre of expertise. It’s independent affirmation of our award-worthy excellence for the most important project in the world: yours.
Choose The Right Partner For Capabilities Unlimited
If you’d like to conquer cloud, digital and data and need a consultancy specialist with award-winning expertise across the entire gamut, we should talk. For 25 years ARQ Group has been the leader in digital technology with a proud history of pioneering-firsts: the first company to bring the internet to Australia and the first to register domain names. ARQ created the first websites and developed the first apps. Imagine what we could do for you? 
View these full case studies below
Case Studies

Aware Super App

Aware Super App Manage your super anytime, anywhere https://www.youtube.com/watch?v=N9CnKlZ4KR8 “This is a solid app that is out there making a difference. Great attention paid to

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Arq Group and First State Super Win Gold at Sydney Design Awards for Mobile Super App

Arq Group and First State Super Win Gold at Sydney Design Awards for Mobile Super App

Arq Group

Arq Group

Arq Group and First State Super Win Gold at Sydney Design Awards for Mobile Super App

Arq Group and First State Super have been awarded Gold in the Digital – New Service or Application category at the Sydney Design Awards

Arq Group and First State Super, one of the largest superannuation funds in Australia, have been awarded Gold in the Digital – New Service or Application category at the Sydney Design Awards for their partnership in developing First State Super’s Mobile App.

The awards, now in its eighth iteration, recognise those at the apex of the Sydney design market with a focus on solutions that elevate the needs of the customer and achieve the intended strategic goals of the project.

The development of a new app is part of First State Super’s vision for its mobile channel; to deliver a simple, easy and frictionless digital experience. Arq Group and First State Super’s partnership was founded on the desire to design and deliver meaningful connections through mobile experiences. It was also intended for First State Super to achieve its goal of having an app that visually assists members to understand their financial position and interactively plan for their future.

Shriman Kalyan, Design Director at Arq Group, said, “To deliver a memorable experience for First State Super members, we knew we had to combine the research insights from members, non-members, and business teams to define the design principles that would have a transformative impact.

“The data and insights we derived profoundly influenced our approach to the mobile channel and allowed us, as a team, to make the right product and usability decisions. This process emphasised the importance of understanding and interrogating user behaviour at the beginning and throughout the entire design process.

“Being recognised with a Gold at the Sydney Design Awards is a testament to the innovative work Arq Group is consistently delivering to clients and the businesses challenges we help them to solve.”

The design, between Arq Group, First State Super and its members, put customer centricity, applicability and usability at the heart of the project’s guiding principles. The development emphasised convenience, control, and transparency in order to achieve the optimal iOS and Android applications. Since its launch consumer response has been positive, with 40% of member logins coming via the app and the app receiving a rating of 4.8 in the App Store (as of 24 June 2019).

Ahmad Racheha, Head of Digital at First State Super said, “We engaged the Arq Group to work with us to deliver a rigorous member insights-driven design. We wanted to do more than match what is currently in market. This approach helped us understand our members’ knowledge, behaviours and attitudes toward their superannuation as well as what they needed from an app. This was critical in determining and prioritising the minimum set of features to satisfy our member needs and meet their expectations.

“The initial research showed that 50 per cent of First State Super members check their accounts only a few times a year. This challenged us to create an application that was engaging and interactive, while also serving its core purpose of putting our members in control of really understanding and helping grow their super for a better retirement”

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Workforce empowerment. We like the sound of that

Workforce empowerment. We like the sound of that

Mark Addy

Mark Addy

Workforce empowerment. We like the sound of that

Revolutionising food processing via an app

Safe Food engaged Arq Group to digitise its existing paper reporting system in order to improve the efficiency of reporting. Switching to digital required the app to function in a challenging environment. How transforming is that?

This Award recognises the impact our Safe Food app is having on the food safety regulation industry. It allows quality control officers to do their jobs more efficiently and effectively. This ultimately improves food safety for Queensland consumers.

Want to learn more? Check out CRN’s article here.

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